Shipping policy

Shipping Policy

Where we ship

We ship to the UAE, Saudi Arabia, Kuwait, Qatar and Bahrain. Shipping is free on all orders.

Order processing

Your order is prepared within 1 to 2 business days of payment confirmation. Business days are Monday to Friday, excluding public holidays.

Delivery time

Orders usually arrive within 5 to 7 business days from the shipping date. You will receive an email or SMS with the tracking number as soon as your order ships.

Delays

Delays can occasionally happen because of customs, weather, holidays or high demand during sale periods. When they do, we keep you informed and follow the shipment until it reaches you. If a delay exceeds 10 business days, contact us and we will act immediately.

Address and phone number

Please make sure your address and phone number are correct when ordering, because the courier contacts you before delivery. We are not responsible for delays caused by an incorrect address or missed courier calls.

Duties and taxes

Any applicable taxes are calculated at checkout. Any additional customs duties imposed by the destination country, if any, are the customer's responsibility.